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Fulfillment Policy

At Elevate Health And Hormones LLC, we are committed to providing high-quality products and services in a timely manner.

Order Processing & Delivery

  • Lab Testing & Prescriptions: Once an order is placed, lab slips are sent to the patient within 48 hours. Product orders for bioidentical hormones and compoundeds are processed upon provider approval and typically ship within 7 business days.
  • Services: Consultations and other services will be scheduled when labs are fully processed, approximately 10 business days after an order is placed.

Refunds & Returns

  • Due to the nature of our products, we do not accept returns on purchases.
  • If you experience an issue with your order, please contact our support team at info@elevatehealthandhormones.com within 7 days of receipt for assistance.

Contact Us

For any questions regarding fulfillment, please reach out to us at 321-475-4844